Dr. Pong grew up in upstate New York where she attended the State University of New York at Buffalo. She graduated cum laude with a bachelor's degree in Biological Sciences in 1990. She obtained her Doctor of Dental Surgery from the same university in 1994. From there, Dr. Pong spent one year in a general practice residency at Miami Valley Hospital in Dayton, Ohio and then pursued specialty training in pediatric dentistry at Cincinnati Children's Hospital Medical Center. Dr. Pong was in private practice in Florence, Kentucky prior to joining Dr. Rubin in December 2000. She is Past President of the Division of Pediatric Dentistry at CCHMC. In addition, Dr. Pong is an active member of the American Dental Association, the American Academy of Pediatric Dentistry, the Ohio Dental Association, and the Ohio Academy of Pediatric Dentistry. In her free time, Dr. Pong enjoys traveling, tennis, and spending time with her family. Dr. Pong, her husband John and their children Catherine, Caroline, and Christopher live in West Chester.

Dr. Ron Rubin and Dr. Cindy Pong are members of The American Academy of Pediatric Dentistry